Shipping Policies

Garden Artisans offers varied shipping methods so that we can offer you the best rates possible.  We also consolidate items whenever possible to help achieve the most economical ship rate for you. 

USPS often offers the best rate for smaller packages shipping along the East Coast.  Fed Ex and UPS are very competitive but we know many customers have a preference, so we allow you to choose your carrier.

Many of our items do have to ship Motor Freight and require custom shipping quotes.  This option might also be triggered if you add multiple items and reach a 150 lbs cut-off, whether that be actual weight or dimensional weight.  Should this happen, once your order is placed, we will send a shipping quote for your approval as soon as possible.

Fed Ex and UPS ship all packages dimensional weight.  Dimensional weight is figured by taking your box L x W x H and then dividing that sum by 166.  So even though your planter may weigh only 15 lbs, if it ships in a box that measures 20″ x 20″ x 20″, it will be rated at 49 lbs.

Due to the great variety of all Classic Garden Elements structures we are unable to offer accurate online shipping rates for these items. We will calculate the shipping rates when we receive your order or enquiry and let you know asap. Once this is supplied to you, you can then decide whether to complete your order or cancel.

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    info@gardenartisans.com (USA Office by Garden Artisans)

    info@classic-garden-elements.com (German Head Office)